Addington Place Ottumwa - Ottumwa | A Place for Mom (2022)

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4.0

Anonymous - Loved one of resident/client

Assisted Living

April 7, 2022

Verified Review

expectations didn't line up with reality

the atmosphere is beautiful. the rooms are really clean, they try really hard to plan activities for the residents. the food is decent and the director was really easy to work with. we just felt like it wasn't a good placement for my loved one due to a combination of things. they seemed short staffed, which I'm sure played a part in different areas. my loved ones needs were maybe a little more than what could be adequately served in an assisted living community. it wasn't a good match for us, there were issues here and there that didn't work - but we did witness other seniors really thriving in that community and living their best lives! it was a short stay, as they didn't get to stay as long as we had originally planned.

5.0

anonymous - Loved one of resident/client

Assisted Living

March 24, 2021

Verified Review

Best in the area for Assisted Care In My Opinion

They're not quite as good as before Covid, but it's still a very friendly community. You'd better stay healthy or you won't be able to stay here. If you're on a special diet or anything ,forget about it. The staff was very good. It's just not great if your loved one gets sick and requires more care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

4

5.0

Don Teninty - Resident/client

Memory Care

October 23, 2020

Loss & Independence

Moved in with my wife in 2016 and I dont think I would have been able to handle her unexpected passing without the help of the staff here and the support of my neighbors. Since my wife has been gone, I have still been able to be cared for and yet maintain my independence. I like that I can jump in my car in and go visit family or have them over to my apartment.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

March 24, 2021

We are so glad you feel so at home with the residents and staff at Prairie Hills. You are a huge part of our family and the place wouldn't be the same without you!

5.0

Bob Francis - Resident/client

Memory Care

October 23, 2020

Couples

Its a nice place to live. I enjoy staying busy and living here with my wife.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

February 9, 2021

Bob, we are certainly happy you two are part of our Prairie Hills family! You guys keep us on our toes and we love it!

5.0

Jim Ash - Resident/client

Memory Care

October 23, 2020

Giving Back

Good neighbors, I also enjoy the events held here. Not only can I attend events within the building but we also travel outside of the community. I particularly enjoy going on our monthly Casino trips. One thing that I most value is that I believe in giving back, and I am able to do that here with monthly fundraisers that are hosted here.Not only do I think this is a great community for myself, but also my son. He needs Memory Care and I had him moved from Dubuque Iowa to Prairie Hills at Ottumwa so that he could receive proper care and attention. I really like that I can visit him any time or day of the week.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

November 12, 2020

Jim, you are a keeper! We enjoy you as much as you enjoy Prairie Hills at Ottumwa. Thank you for your feedback.

3.5

Evy Harris - Resident/client

Memory Care

October 23, 2020

Just Like Home

The people here are so friendly. I think the thing I like most is that I can come and go just like my own home! [name removed] is always keeping me involved in activities and I like that I can give back to Ottumwa while living here.

Cleanliness

5

Friendliness

5

Care Services

3.5

Activities

5

Value for Cost

3.5

Response from Addington Place Ottumwa

November 12, 2020

Thank you for those kind words, Evy. You are an example of how good life can be in Assisted Living and we are glad you chose us!

5.0

Jerry Landtiser - Resident/client

Memory Care

October 23, 2020

You Can't Beat It!

I don't think you can beat it! I couldn't ask for a better place to have been for the past 12 years. If you need help, they're right there to help ya. I like having my own private apartment but I don't have to go far to be apart of a busy community.

Response from Addington Place Ottumwa

November 12, 2020

As a long-timer here, you have seen it all, Jerry! Thank you for being a Resident Ambassador to not only new residents but their families. You make it an easier transition.

5.0

Myrintha Dailey - Resident/client

Memory Care

October 23, 2020

Active Mind

Being here keeps my hands and my mind active. I really like how I am greeted and taken care of here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

November 12, 2020

Our SPARK programming is designed to keep residents engaged in meaningful activities and we are glad you enjoy participating in several different things offered. Thank you for being part of our Prairie Hills family!

5.0

Millie Haag - Resident/client

Memory Care

October 23, 2020

Staying busy

I heard great things about Prairie Hills before I even moved here. When I moved here and got settled I was happy with how friendly all of my neighbors were and how welcoming the staff are! I often wonder how I got myself to try so many new things, but am glad that I am always presented with new activities. ITs easy to be busy!I was most surprised at how clean the community is at all times. I thought upon touring that maybe it was staged, but it really is this nice day to day. The staff really care about the building and the overall cleanliness.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

November 12, 2020

Miss Millie does not miss out on much - say that fast 5 times! It's good to hear you enjoy our programming and we appreciate you encouraging others to join in the fun. We enjoy your quick wit and "can do" attitude every day!

5.0

Don Teninty - Resident/client

Memory Care

October 23, 2020

Loss & Independence

I moved into Prairie Hills with my wife in 2016. I don't think I would have been able to handle her passing without the help of the staff here and the support of my neighbors. Since her passing I have still been able I enjoy being able to have my independence here. My family visits me and I can still hop in my vehicle and visit them. Keeping my independence has been important to me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

5.0

Delmar Stevens - Resident/client

Memory Care

October 23, 2020

Food & Community

All of the staff know who you are here and genuinely care about how you feel. I was worried I wouldn't like talking to anyone here but I have made friends with my neighbors quickly because of all the activities the community offers. Also, the food couldn't be any better!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

November 12, 2020

Delmar you made the right choice when you moved to Prairie Hills at Ottumwa! It's nice to see you keep the Dominoes game going strong, there are several others that really enjoy playing with you.

5.0

Isabel Millard - Resident/client

Memory Care

October 23, 2020

Pandemic Perspective

Everyone is good and kind here. The staff are good at helping us navigate this pandemic and keeping us safe. I also appreciate that they have helped me order my toiletries and food items online so I do not have to go out to stores.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

November 12, 2020

We are so glad you have made Prairie Hills at Ottumwa your home for over 9 years! Thank you, Isabel.

3.5

Deloris VanDenBerg - Resident/client

Memory Care

October 23, 2020

Honesty Opinion

Staff have a fast response time and step out of their roles often to help me. There are some staff that I cannot relate to but they all care about the people they take care of here.

Cleanliness

5

Friendliness

3.5

Care Services

3.5

Activities

5

Value for Cost

3.5

Response from Addington Place Ottumwa

November 12, 2020

Thank you for that honest feedback, Deloris. We are certainly glad you are with us!

5.0

Phil Traul - Resident/client

Memory Care

October 23, 2020

Veteran Perspective

The staff here are friendly and good to you. The food is superb and delicious, I enjoy being able to have biscuits and gravy every morning. It is very clean here and I have the support of trained staff. I also enjoy visiting with fellow Veterans.

Response from Addington Place Ottumwa

November 12, 2020

Moving in during a pandemic is not ideal but you made the most of the situation and are in the full swing of things now. Thank you for choosing to be a part of our community, we are glad you are with us!

5.0

Angie WickenKamp - Industry reviewer

Memory Care

October 23, 2020

Team

This team is a phenomenal example of what an attitude of serving looks like. Every resident is valued and respected and staff look for ways to make their days better.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

March 24, 2021

Thank you for your comments about the staff at Prairie Hills!

5.0

anonymous - Loved one of resident/client

Memory Care

October 14, 2020

Independence & Wellness

Prairie Hills at Ottumwa is the only choice when it comes to senior living in Wapello County Iowa. The staff are well trained, med managed and take pride in their Community. Prairie Hills has both staff and residents who have been there for 10+ years. They are located on the Northside of Ottumwa, quietly tucked back off Rochester Road. Residents have access to a gym, spa, salon, activities, and bussing services. There is also an onsite memory care neighborhood. The memory care neighborhood is most impressive with their Montessori style approach to care and helping residents maintain independence. I really love watching their partnerships with music and pet therapy groups in the greater Ottumwa area. Nothing compares to the service and care at Prairie Hills.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Addington Place Ottumwa

October 24, 2020

Thank you for that positive review and assessment of our community. Feedback such as this helps families make an informed and educated decision. We are thrilled you think so highly of Prairie Hills at Ottumwa!

5.0

anonymous

Memory Care

November 16, 2018

Verified Review

Review of Prairie Hills

I was invited to do caricatures of the residents. We were in the South lounge sitting area which had great lighting. Many had never had a funny drawing done of themselves. All of the staff were very helpful. I especially noticed the way [name removed] gently kept on encouraging one of the residents who was a bit undecided to have her caricature drawn. Finally after all others were finished, she let me draw her. I had a great time talking with them and listening to them laugh about their drawing and sharing life stories. It's never for late to try something you have never done before!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

5.0

anonymous - Loved one of resident/client

Memory Care

November 16, 2018

Verified Review

Review of Prairie Hills

Prairie hills has been a great community for my mother! Numerous staff, including the Executive Director, Health Director and the Environmental Director have helped my mother adjust to a loving, caring environment. I would highly recommend this facility to any family needing a place for an elderly family member.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

5.0

anonymous - Resident/client

Memory Care

November 16, 2018

Verified Review

Review of Prairie Hills

I moved here from another Assisted Living community in town and am highly satisfied. All staff are very good to residents. There are lots of activities going on so you can keep busy every day. This is a great place to live!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

4.0

anonymous - Toured community

Memory Care

August 17, 2018

Mom was here in January -March, when she fell and sent to Hospital til April 5th...They did NOT want her back, due to liability issues etc. THOROUGHLY enjoyed staff, etc.. Just Wasn't to be for mom at THAT time of her Early Onset ALZ. and my Voicing on her behalf. Had she started in Memory Care, as Dr. Recommended, might've been different.VERY NICE Facility and Staff!

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